Mobile device management (MDM) is a type of security software used by an IT department to monitor, manage and secure employees' mobile devices that are deployed across multiple mobile service providers and across multiple mobile operating systems being used in the organization. Mobile device management software is often combined with additional security services and tools such as Mobile Application Management to create a complete mobile device and security Enterprise Mobility Management solution.
In just a few short years, the way mobile devices are used by employees has shifted dramatically. Increasingly, employees are bringing their own devices to their workplaces and connecting to secure corporate networks. While employees enjoy the flexibility and ease this offers, employers also appreciate the added benefits of increased efficiency with lower equipment costs. However, with this trend comes a set of new considerations for security, connectivity, privacy, and management. Employees also have varied mobile service providers, and their devices run varied operating systems. The inherent risks of a “bring your own device” (BYOD) policy has given rise to mobile device management (MDM) software used by an IT department to monitor, manage, and secure employees' laptops, smartphones, tablets, and other devices that are being used in the workplace. With security and data breaches becoming costlier every year, MDM tools have become essential to the modern workplace.