Welcome to Computer Technologies Pvt. Ltd. Support. Our support staff strives to maintain a competitive edge to better service our customers. Be assured that your uptime is our priority with our escalation system.
Computer Technologies Pvt. Ltd. services are tailored to meet the needs of our many different users. You can choose the Support options that best meet your needs according to the expertise of your support staff and the product you are operating on.
Computer Technologies Pvt. Ltd. Premium Support Features:
- Periodic emails to stay informed about the latest product releases.
- Onsite Technical Training.
- Free 24x7 email access to Technical Support.
- Unlimited l free phone support from highly qualified Technical Support Engineers.
- Computer Technologies Pvt. Ltd. Premium Support Modules:
- Resident engineer Support.
- Onsite Support.
- Remote Support.
- Call Basis Support.
- Weekend Break/Fix Technical Support.
(The term break/fix refers to the fee-for-service method of providing information technology (IT) services to businesses. Using this method a CTPL performs services as needed and bills the customer only for the work done. The service may include troubleshooting, upgrades, Migration or installation of components, equipment, networking or software.)
