CTPL Ticketing System

CTPL Ticketing System

Computer Technologies Pvt. Ltd has a ticketing system (support ticket system) is a software that collects all customer support requests from a wide range of sources and manages them in one location. Our ticketing system that acts as a shared inbox for all our customers' questions and concerns.

We have a lot of knowledge about customer issues and the best way to solve them. Our support ticket system is a smart knowledge base that helps tap into that institutional knowledge and puts it to work. With a smart knowledge base, our customers get better self-service and agents see improved efficiency and faster resolution.